Services

Contract for Mailbox Service Terms and Conditions                             04/01/2024

 

General Terms

By signing the Contract For Mailbox Service Agreement to these terms and conditions and a USPS Form 1583, which will be made available to the United States Postal Service, Applicant appoints Mail Service (The Central Office) as agent for the receipt of mail and packages from the U.S Postal Service and packages through common carriers for a period not to exceed that for which rent has been paid in advance.

 

The Applicant is responsible for notifying Mail Service of any changes to the information on the USPS Form 1583, including contact information and current physical address. This information, along with current, valid identification, must be kept current (Required by USPS DMM 508.1.8.3f). Mail will not be handed out if the required identification is not current and valid.

 

Applicants may obtain their mail during business hours on regular business days, as posted by Mail Service.

 

Applicant understands that the relationship of the parties hereto is one of bailment and not landlord and tenant.

 

Limits of Bailment and Package Risk: Bailment for a package commences only when the item has been signed for by an employee of Mail Service or has been placed securely within the physical confines of the premises. The Applicant acknowledges that delivery carriers (including but not limited to FedEx, UPS, and Amazon) may leave packages in unsecured locations outside the Mail Service premises. Mail Service assumes no liability for loss, theft, or damage to any mail or package that is left in an unsecured area, outside the physical premises, or that has not been securely placed in the mailbox or storage area by an employee.

 

Mail Service is not engaged in the delivery of mail or other carrier shipments and cannot be responsible for the failure of the United States Postal Service or other carriers to deliver parcels or to deliver in a timely fashion or in undamaged condition.

 

Applicant agrees to use services in accordance with Mail Service rules and in compliance with U.S. Postal Service regulations, as well as local, state, and federal statutes and regulations.  Failure to do so may result in cancellation of service without notice, refund, or mail forwarding.

 

Information provided by Applicant will not knowingly be disclosed without Applicant’s prior consent, except for law enforcement or postal operation purposes, in which case Mail Service intends to cooperate fully.  Law enforcement is further clarified to include all city, county, state, or federal agencies or their representatives.

 

Once Mail Service has placed Applicant’s mail in the assigned mailbox, or an external image of mail uploaded to the digital mailbox account, the mail shall be deemed to have been delivered.  Mail Service shall not be responsible for loss, theft, or damage beyond the value of the mailbox rental.

 

Should Mail Service commit or fail to commit an act that results in disruption of service and Applicant thereby suffers a loss, Mail Service’s liability shall be limited to not more than the rental fees paid by Applicant for service not yet received.  Mail Service shall not be liable for incidental or consequential damages.

 

Applicant agrees to protect, indemnify and hold harmless Mail Service from and against any and all claims, demands, and causes of action of any nature whatsoever relative to the use of Mail Service facilities or services. Irrevocable Appointment as Agent for Service of Process: The Applicant hereby irrevocably authorizes Mail Service (The Central Office) to act as its agent for the service of process for any legal or administrative action related to the Applicant or their business conducted via the mailbox. The Applicant agrees that service of process upon Mail Service shall constitute valid and effective service upon the Applicant. This authorization shall survive the termination of this Contract for the period required by law (e.g., two years after termination).

 

Immunity for Reporting: Mail Service (The Central Office) shall be immune from any civil liability for contacting or disclosing information to any law enforcement agency, regulatory body, or the U.S. Postal Service regarding any suspected illegal or fraudulent activities by the Applicant or related to the use of the mailbox service. The Applicant irrevocably waives any claim against Mail Service arising out of or related to such disclosure.

 

Consent to Electronic Communication and Notice: The Applicant expressly consents to receive all notices, invoices, statements, renewal reminders, and legal communications from Mail Service by electronic means, including via the email address on file or through the Applicant’s digital mailbox account. The Applicant agrees that any such electronic notice shall be deemed delivered and effective immediately upon transmission. The Applicant is responsible for keeping their email address current and checking their electronic communications regularly. Mail Service shall have no liability for notices not received due to an inaccurate or non-functioning email address provided by the Applicant.

 

The Applicant must use the official Mail Service address format, which must clearly include the Private Mailbox (PMB) designation or the alternative # sign followed by the assigned mailbox number (Referencing USPS DMM 602.1.3b). Failure to use the correct format may result in mail being returned to the sender. NO OTHER DESIGNATION IS VALID. Specifically excluded is the use of the suite, apt., dept., or any other designators for the Applicant’s mailbox. The U.S. Postal Service may refuse to deliver any piece of mail that does not include the PMB or “#” designation.  The applicant is responsible for notifying correspondents of the correct address. The address to be used by Applicant for the purpose of receiving mail must conform to Postal Regulation (DMM 1.8.2 e-g).

 

Hazardous and Prohibited Materials: The Applicant agrees not to use the mailbox for the receipt of Hazardous, Restricted, or Non-Mailable Materials as defined by Federal, State, and Local laws, including items prohibited by the USPS, such as explosives, flammable liquids, or certain lithium batteries (Referencing USPS Publication 52, Hazardous, Restricted, and Perishable Mail). 

 

 

                                           

Mail Box Services

First Class Mail

Box rental includes unlimited receiving of First Class mail, periodicals, and bulk mail, but is subject to package storage fees.

 

When a mailbox becomes full and ‘overflows’, the contents will be removed and placed into a package and stored outside the mailbox and be subject to package storage fees. 

 

First Class Mail that is too large to fit in the mailbox will have a notice placed in the mailbox which will require a signature to evidence receipt by the Applicant.

 

Accountable Mail: Mail Service will accept and sign for Accountable Mail (e.g., Registered, Certified, Insured Mail). Delivery of such mail is subject to the conditions that the recipient may be required to present suitable identification and sign a delivery receipt (In accordance with USPS DMM 508.1.1.7). Full advance payment of C.O.D. charges must be made to Mail Service prior to acceptance of C.O.D. packages.

 

Packages

Packages that cannot fit in a box will be held for pickup during Mail Service business hours.

 

Packages identified as prescription medication may be held for pickup during Mail Service business hours.

 

Packages will be assessed storage fees after 7 calendar days. 

 

Oversized packages (greater than 3 cubic feet or greater than 25 pounds) will incur an Oversized Package Storage fee after 4 business days.

 

Parcels and packages delivered to this address for the Applicant will be delivered by common carrier only (USPS, DHL, FedEx, UPS, Ontrac, or similar), and no truck line deliveries, also known as 'freight', will be made, except by special arrangement in advance.  Truck line deliveries arriving without a special arrangement in advance may be refused and not signed for.

 

Deliveries that cannot fit through the door will remain outside the building and be subject to weather and traffic.  It will be the recipient's responsibility to protect and pick up their property the same day it is delivered.  Any shipments that remain outside past 4 pm will be subject to a Freight Left Outside fee.

If a special arrangement is made in advance of delivery, Mail Service may break down the delivery and bring it through the door, if possible.  Mail Service is not liable for any lost, damaged, or stolen property left outside.  Freight Handling Delivery charges, and any other package or storage fees will also apply.

 

Package Receiving

Packages may be received for non-box holders from non-USPS delivery services as a Package Receiving Service plus any applicable storage fees.

 

Box rental includes package receiving for up to 20 packages that do not fit in the mailbox per month.  Excess packages will be charged an Excess Package Receiving Fee.

 

The applicant will not hold Mail Service liable for any packages delivered into the Mail Service building or while the Mail Service is closed.

 

C.O.D.

Letters and packages requiring Cash-On Delivery may be accepted at Mail Service's discretion up to $100 and will be charged to the box holder.  C.O.D. amounts greater than $10 will require box holder approval.  If box holder approval is not obtained in a timely manner, the letter or package may be refused by Mail Service.

 

Recipients

Each adult or business/organization representative Applicant must complete a USPS Form 1583, complete the California Addendum, provide two approved and valid forms of ID, and sign a Contract For Mailbox Service Agreement.

 

A single mailbox may receive mail for two (2) adult (age 18 or over) persons residing at the same physical address and all their minor children (under the age of 18).

 

Additional adults living at the same physical address may be added for a fee.

 

One business or organization name may be added for no additional charge.

 

Additional business or organization names may be added for a fee.

 

24 Hour Access

 

The 24 Hour Access service provides one mailbox key to the Applicant.  Additional keys are available for a non-refundable fee.

 

Applicant should safeguard keys as Mail Service shall assume that possession of a key is evidence of authority to collect mail or other shipments. 

 

Keys remain the property of Mail Service so long as the mailbox contract is in effect and shall not be duplicated or modified by Applicant.  Should the applicant appoint another person or organization to collect mail or other shipments, Mail Service shall assume that possession of a key is evidence of authority to collect mail or other shipments.

 

Set-Up

Setup requires a Mailbox Set Up fee and at least 3 months of rent paid in advance, plus the current month's prorated rent.

 

The applicant will be billed monthly on the first of the month so that at least 1 month of rent is always prepaid.

 

Prepaid rent is not refundable and may be used to cover other costs or expenses incurred by the Applicant for services rendered by Mail Service.

 

A Statement Fee will be assessed for non-credit card payment types (cash or check).

 

If a credit card charge fails, a Statement Fee will be assessed. 

 

Rent is due on the 1st day of the month.

 

Payments received after the 4th of the month will be assessed as a Late Charge.

 

Box closure instructions from Applicants must be made in writing prior to term renewal, otherwise, the new term is fully earned.

 

Payment

Payment or renewal payment indicates acceptance of both mailbox and Digital Mailbox contract terms and conditions in effect at that time.  Terms and Conditions may change at any time.  Terms and Conditions may be found at www.CentralOfficeOn4th.com.

 

Mail Service fees are due and payable in advance of the renewal term. No other notice will be required.  A renewal reminder may be placed in Applicant’s mailbox and/or electronically transmitted via email, or a similar electronic method.  Failure to receive a renewal reminder does not change the due date or waive any late payment fees.  Failure to pay all fees when due may result in disruption or cancellation of services, or professional collection efforts. 

 

Mail Service does not prorate fees and does not provide refunds in the event of cancellation by Applicant or Mail Service.

 

Mail removed due to non-payment becomes 'held mail' and will be packaged and subject to package storage fees.

 

Unpaid Mail Service Fees

Any fees in excess of the basic mailbox rental may be placed on a House Account.  Unpaid fees will have the same effect as unpaid mailbox rent.

 

Termination

All remaining mail and/or packages will be returned to the sender immediately unless all incurred rents and fees are paid and prior arrangements have been made. Mail will be disposed of in accordance with U.S. Postal regulations, or by prior agreement with the box holder. All remaining mail and/or packages will be handled in accordance with (the agreement) as directed by the box holder in advance. Mail Handling After Termination (USPS Compliance): Upon termination of this Contract, the Applicant must provide a valid forwarding address and have a credit card on file to cover any forwarding expenses. Mail Service is required to remail or forward mail intended for the Applicant for at least six (6) months after the termination date (As mandated by USPS DMM 508.1.8.4), provided the Applicant has provided a valid forwarding address and paid all associated fees and postage in advance. If the Applicant fails to provide a valid forwarding address and/or prepay for forwarding services, Mail Service shall immediately return all incoming mail and packages to the sender marked "Undeliverable as Addressed" or "Return to Sender" and shall have no liability for mail so returned.

 

Abandoned Property: Any personal items, property, or packages (other than U.S. Mail) remaining in the mailbox or on Mail Service premises fifteen (15) calendar days after the Contract is terminated or expires shall be deemed abandoned by the Applicant. Mail Service shall have the right, without further notice or liability, to dispose of, destroy, sell, or otherwise retain such abandoned property. The Applicant agrees to pay all reasonable costs incurred by Mail Service for the removal, storage, or disposal of any such abandoned property.

 

Forwarding

Applicant agrees to be responsible for forwarding all mail at the termination of this agreement and acknowledges the six (6) month forwarding period outlined in the Mail Handling After Termination clause above.

 

Digital

Possession of a Digital Mailbox username and password shall be considered valid evidence that the possessor is duly authorized to access and request services regarding any contents in the Digital Mailbox. 

The possessor of a Digital Mailbox is responsible for all service charges accumulated beyond their current plan agreement.

Digital mail processing services are described by a separate agreement and are supplemental to this agreement.

 

House Accounts

On approved credit, a “House Account” may be granted for which services rendered may be charged.  A credit card must be held on file.  The card on file will be charged an amount each month on the first to bring the account balance to zero.  A statement fee will apply.

 

House account balances due are secured against the mailbox account.  Any balances due on a house account will be treated as a balance due on the mailbox.  Box closure for non-payment rules apply.

 

Fee Disclosure Addendum 

 

Mailbox Set Up                            $30

  

Extra Key                                       $5                                     (non-refundable)

Additional Adult Name                Add $5 per month              (after the 2 included adult names)

Additional Business Receiver      Add $5 per month              (after the 1 included business name)

Lock Replacement                        $30

 

Statement Fee                              $6 per statement              (waived with valid auto pay or annual payment)

Late Charge                                   $15 per month                (assessed on the 5th of each month)

 

Mailbox Number Change Fee      $35     

 

Package Storage                           $1 per package per day                     (after 7 calendar days)

Oversize Storage                          $2 per package per day                     (after 4 calendar days)

Excess Package Receiving Fee     $1 per package                              20 or more packages/month

 

Freight Left Outside                     $25 per day                     (starts at 4 p.m.)

Freight Delivery Handling            $75 per hour, per employee handling freight (one hour minimum)

Pallet/XL Box Disposal                 $75 per pallet

 

Forwarding Service                       $5 + Shipping Costs              (Credit Card must be on file)

Terminated Box Mail Storage     $10 per week

Package Receiving Service     

Letter/Small Box             $5 per package received per week for non-box holders

Medium Box                   $15 per package received per week for non-box holders

Large Box                         $25 per package received per week for non-box holders

Extra Large Box               $50 per package received per week for non-box holders

 

C.O.D. Fee                        Must be arranged in advance.

$5 per non-package, plus cost of C.O.D.

$15 per package, plus cost of C.O.D.

 

 

Digital Mailbox Fee Disclosure

 

Digital 30                   

 

Recipients Per Mailbox Allowed         

Recipients                                      2

Additional Recipient                     $5 per additional recipient

 

Extra Fee              Allowance         Extra Count

Incoming Mail                               $0.50                  30                           1

Open & Scan Requests                 $5 per scan        0                           1

Scanned Pages per Request        $0.25                  20                           1

Forward Requests                        $5                       0                           1

Recycle Request                           Free                    0                           1

Shred Request                              $0.10                  0                           1

 

Small Package Storage                 $5 per package per day                     (after 7 calendar days)

Medium Package Storage            $7 per package per day                      (after 7 calendar days)

Large Package Storage                 $10 per package per package              (after 4 calendar days)

Mail and Package Pickup             $3 per pickup

 

Freight Left Outside                     $25 per day                     (starts at 4 p.m.)

Freight Delivery Handling            $75 per hour, per employee handling freight (one hour minimum)

 

Forwarding Service                       $5 + Shipping Costs              (Credit Card must be on file)

Terminated Box Mail Storage     $10 per week

Package Receiving Service           $5 per package received for non-box holders

 

C.O.D. Fee                                     Must be arranged in advance.

$5 per non-package, plus cost of C.O.D.

$15 per package, plus cost of C.O.D.

 

Digital 50                               

 

Recipients Per Mailbox Allowed         

Recipients                                      2

Additional Recipient                     $5 per additional recipient

 

Extra Fee              Allowance         Extra Count

Incoming Mail                               $0.33                  50                           1

Open & Scan Requests                 $3 per scan        0                           1

Scanned Pages per Request        $0.25                  15                           1

Forward Requests                        $3                       0                           1

Recycle Request                           Free                    0                           1

Shred Request                              $0.05                  0                           1

 

Small Package Storage                 $3 per package per day                     (after 10 calendar days)

Medium Package Storage            $5 per package per day                     (after 10 calendar days)

Large Package Storage                 $7 per package per day                     (after 7 calendar days)

Mail and Package Pickup             $3 per pickup

 

Freight Left Outside                     $25 per day                                  (starts at 4 p.m.)

Freight Delivery Handling            $75 per hour, per employee handling freight (one-hour minimum)

 

Forwarding Service                       $5 + Shipping Costs                           (Credit Card must be on file)

Terminated Box Mail Storage     $10 per week

Address Change Service               $1 per address change

Package Receiving Service           $5 per package received for non-box holders

 

C.O.D. Fee                                     Must be arranged in advance.

$5 per non-package, plus cost of C.O.D.

$15 per package, plus cost of C.O.D.

 

Digital 100

 

Recipients Per Mailbox Allowed         

Recipients                                      2

Additional Recipient                     $5 per additional recipient

 

Extra Fee              Allowance         Extra Count

Incoming Mail                               $0.20                  100                           1

Open & Scan Requests                 $2 per scan        0                           1

Scanned Pages per Request        $0.25                  20                           1

Forward Requests                        $2                       0                           1

Recycle Request                           Free                    0                           1

Shred Request                              $0.01                  0                           1

 

Small Package Storage                 $1 per package per day                     (after 14 calendar days)

Medium Package Storage            $3 per package per day                     (after 14 calendar days)

Large Package Storage                 $5 per package per package              (after 7 calendar days)

Mail and Package Pickup             $3 per pickup

 

Freight Left Outside                     $25 per day                     `             (starts at 4 p.m.)

Freight Delivery Handling            $75 per hour, per employee handling freight (one hour minimum)

 

Forwarding Service                       $5 + Shipping Costs                           (Credit Card must be on file)

Terminated Box Mail Storage     $10 per week

Address Change Service               $1 per address change

Package Receiving Service           $5 per package received for non-box holders

 

C.O.D. Fee                                     Must be arranged in advance.

$5 per non-package, plus cost of C.O.D.

$15 per package, plus cost of C.O.D.

 

 

 

 

 

 

Digital Basic (Physical Mailbox Only)                                   

 

Extra Fee              Allowance         Extra Count

Incoming Mail                               $0.10                  30                           1

Open & Scan Requests                 $5 per scan        0                           1

Scanned Pages per Request        $0.25                  20                           1

Forward Requests                        $5                       0                           1

Recycle Request                           Free                    0                           1

Shred Request                              $0.10                  0                           1

 

Small Package Storage                 $14 per week                  (after 14 calendar days)

Medium Package Storage            $21 per week                  (after 14 calendar days)

Large Package Storage                 $35 per week                  (after 10 calendar days)

Mail and Package Pickup             Free 

 

 

Digital Enhanced (Physical Mailbox Only)                           

           

Extra Fee              Allowance         Extra Count

Incoming Mail                               $0.05                  100                           1

Open & Scan Requests                 $5 per scan        0                           1

Scanned Pages per Request        $0.15                  25                           1

Forward Requests                        $5                       0                           1

Recycle Request                           Free                    0                           1

Shred Request                              $0.05                  0                           1

 

Small Package Storage                 $14 per week                  (after 14 calendar days)

Medium Package Storage            $21 per week                  (after 14 calendar days)

Large Package Storage                 $35 per week                  (after 10 calendar days)

Mail and Package Pickup             Free 

 

Store Hours

Today
  • Sun
    Nov 2

    Closed
  • Mon
    Nov 3

    8:00AM
    6:00PM
  • Tue
    Nov 4

    8:00AM
    6:00PM
  • Wed
    Nov 5

    8:00AM
    6:00PM
  • Thu
    Nov 6

    8:00AM
    6:00PM
  • Fri
    Nov 7

    8:00AM
    6:00PM
  • Sat
    Nov 8

    9:00AM
    5:00PM